Shipping / Packaging / Fulfillment

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We'll cover the costs of reprinting and shipping a replacement order for you.

We may ask for your help before doing that, like confirming with you that the shipping address was correct. It would also be good to double check that you got in touch with your local post office to try locating the lost order.

Keep in mind that if tracking information states an order was delivered but you think you haven't received it, we won't take responsibility and reship that order. In that case, any replacements would have to be at your expense.

Here are the shipping times for each shipping method we offer: 

  • Overnight: next day delivery in the US
  • Express: 1-3 business days in the US, Canada, and internationally
  • Standard: 3-5 business days in the US and internationally, 3-6 days in Canada
  • Economy: 5-8 business days in the US, 6-12 days in Canada, 5-10 days internationally
  • No rush: 10-20 business days internationally
  • Flat rate: 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally

The poly bags used in our packaging are recyclable, low-density polyethylene, FDA and USDA compliant.

Fulfillment time is the time it takes to make your custom-ordered product. Our fulfillment time is calculated in business days: 

  • 2-7 bus. days for apparel products (t-shirts, leggings, dresses, etc.) 
  • 2-5 bus. days for non-apparel products (posters, mugs, phone cases, etc.)

97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.

Please note: 

  • Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time. 
  • The fulfillment averages you see in our catalog are calculated based on our fulfillment data for each product within the time frame of 30 days.
  • Our fulfillment averages don't account for the time an order might be put on hold. 
  • Fulfillment for large orders may take longer than the 3-5 day average, but will still be fulfilled within 7 days. 

Overnight, express, and standard shipping methods will always have tracking.

Tracking may not be available for:

  • international shipments going out from our US locations with no rush, economy, or flat rate shipping methods
  • international shipments going out from our Europe location with no rush, economy, or flat rate shipping methods

If something arrives damaged, send a photo of the damaged goods to to@84lens.com, then we'll gladly send a replacement at no cost to you.

Fulfillment: Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable.  Depending on the circumstances and inventory levels, it may take longer than usual. Don’t worry, All of the big LA wholesale factories are practically in our backyard. This means it’s super easy to keep stocked and minimizes wait time for you!

Shipping: You have several shipping options to choose from - they can range from within 1-8 business days (1-20 for international orders) depending on the courier and level of service you select.